NHS England February 2018
- A case study of case management in a complex rehabilitation pathway.
- Two Complex Rehabilitation Case Managers worked across the NHS England South West hub with all stakeholders and service providers; including the three NHS England Supplier Managers, two major trauma centres (MTCs), ten acute hospital trusts, four specialist rehabilitation providers and 11 CCGs. They drilled down into the problems and developed an action plan to improve the patient flow across the complex rehabilitation pathway.